We are committed to protecting the privacy and personal information of our users. This Privacy Policy explains how information is collected, used, stored, and protected when you access or use our website, mobile application, and related services.

By using our platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide reliable and secure services, we may collect the following types of information:

Personal Information

When creating an account or using our services, users may provide personal details including:

• Full name

• Phone number

• Vehicle Documents

• Driving License

• Profile photo

• Payment details

• Identification information (for driver verification where applicable)

Location Data

To enable ride-matching services, real-time location data may be collected from your device while the application is active.

Device and Technical Information

Certain information may be automatically collected when you access the platform, including:

• IP address

• Device type and operating system

• Browser type

• Application usage data

• Interaction with the platform

2. Use of Information

The information collected is used to operate, maintain, and improve the services provided through the platform. Specifically, information may be used to:

• Facilitate ride requests and driver matching

• Process payments and transactions

• Improve service quality and platform performance

• Provide customer support

• Maintain safety and prevent fraudulent activities

• Send important notifications, updates, and service-related communications

3. Information Sharing and Disclosure

Personal information may be shared in limited circumstances as described below:

Between Riders and Drivers

Certain information, such as name, phone number, and pickup location, may be shared between riders and drivers to facilitate ride services.

Service Providers

Information may be shared with trusted third-party partners who assist in operating the platform, including payment processors, analytics providers, and hosting services.

Legal Compliance

Information may be disclosed where required by law, legal proceedings, regulatory authorities, or to protect the rights, safety, and property of users or the platform.

4. Data Security

Appropriate technical and organizational security measures are implemented to protect personal information from unauthorized access, misuse, loss, or alteration. While reasonable safeguards are in place, no digital platform can guarantee complete security.

5. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements.

6. User Rights

Depending on applicable laws and regulations, users may have certain rights regarding their personal information, including the right to:

• Access their personal data

• Request corrections to inaccurate information

• Request deletion of personal information

• Withdraw consent where applicable

Requests related to personal data may be submitted through the contact details provided below.

7. Cookies and Tracking Technologies

The website may use cookies and similar technologies to enhance functionality, analyze usage patterns, and improve the overall user experience. Users may control cookie preferences through their browser settings.

8. Third-Party Websites

The platform may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices or content of such third-party websites.

9. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in services, legal requirements, or operational practices. Any updates will be published on this page with the revised effective date.